Email/Chat Support Agent

You’ll support customers across email and chat channels by resolving questions, providing product help, and assisting with common account tasks in real time.

Key Responsibilities:

  • Manage multiple chat and email threads at once

  • Deliver timely and friendly replies

  • Provide answers on billing, policies, usage, and troubleshooting

  • Escalate technical or complex issues to appropriate teams

Skills & Qualifications

  • Excellent written grammar and fast typing

  • Empathetic and solution-oriented tone

  • Strong attention to detail

  • Prior experience in a remote chat/email support role is a plus

Schedule

12:00AM – 11:59PM (Full Time)

Compensation

Hourly

Quick Apply

Contact Form Demo (#3)